We’ve answered some of our most asked questions below!

Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Support.

Returns

Learn more about returns when you explore our Returns page.

Shipping & Order Status

Bianca O’s ships to the Continental US and Hawaii, Alaska for an extra fee. Learn more about our shipping and return here.

Bianca Perks

Want to save on your Bianca O’s purchase? Start earning points and redeeming rewards! Must be a registered customer. Earn one point for every dollar spent. For every $100 spent (not including shipping) a $10 credit will be added to you customer account to use for future purchase(s).

Shopping with Us?

Yes, check out our retail store located in St. Mary’s, PA. Our store is located at:

20 N Michaels Street,
St. Mary’s, PA 15857

Some of our items are exclusive online deals, while others are available in-store. When you check out, you can choose between the shipping or pick up available options.

Payment Methods

We accept the following tenders: Visa, Mastercard, American Express, Discover, and PayPal.

If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact our Customer Support.

When you start the checkout process, you can add your coupon code under the section titled “Have a  Coupon?”. Once you add the coupon, click Apply Coupon, and your discount will be reflected in your total price.

Promotion codes can’t be applied toward the purchase of gift cards, sales tax, or shipping costs.

Custom Graphics

Yes, if there is a custom graphic you would like, contact our Customer Care team. They will work with you to get you what you want if we can.

Yes, a group order can be taken as a special order for 10 or more of the same item. If the graphic you would like is not show on the website, contact our Customer Care team here. They will work with you to get you what you want if we can.

If you didn’t get the answers you need above, don’t hesitate to reach out to the Bianca O’s team. We are always ready to answer your questions and assist you with any problems you may have.